|1. Be the key factory liaison person on all technical and operational matters with the customer|
2. Coordinate all customers’ engineering builds and qualification builds with relevant factory teams to maximize our resources.
3. Be the consultant on factory’s Process/Package Capabilities to the Sales/TPM teams & provide recommendations to cater for customers’ requirements
4. Working closely with NPI team on BOM & Process Flow recommendation that meet the customer’s Quality & Reliability.
5. Manage Risk Assessment & Risk Mitigation by working with factory’s QA, PE and NPI teams.
6. Monitor & track the progress of key deliverables to achieve defined Key Milestone and Success Criteria including regular communication with customers